Google Maps has become an essential tool in a time when millions of people use digital navigation every day. Accurate information is essential whether you’re looking for a restaurant, planning a cross-country road trip, or locating a business. However, what occurs if Google Maps makes a mistake?
Even minor mistakes, such as mislabeled streets, missing roads, or inaccurate business locations, can have a big impact. Commuters may encounter unforeseen detours, and businesses may lose out on potential clients. The good news? By enabling users to report and correct these mistakes, Google improves the map for all users.
Why It’s Important to Report Google Maps Errors
Inaccurate or out-of-date information on Google Maps affects user trust, business visibility, and navigation. Users help create a more accurate and dependable mapping system that benefits people, companies, and entire communities by reporting errors.
Common Google Maps Errors | Why It Matters |
---|---|
Wrong street names | Confuses drivers, delivery services, and emergency responders. |
Missing roads | Prevents efficient route planning, leading to longer trips and frustration. |
Incorrect business locations | Causes lost customers and missed opportunities. |
Road blockages that don’t exist | Misleads drivers, causing unnecessary reroutes. |
Outdated data (closed businesses, renamed streets, etc.) | Affects map credibility and accuracy. |
Fact: Google Maps processes over 25 million updates daily, but user-reported fixes play a key role in ensuring real-time accuracy.
How to Report Google Maps Errors (Step-by-Step Guide)
Whether you’re dealing with a wrong address, missing road, or incorrect business details, fixing an error takes just a few minutes.
Step 1: Open Google Maps
- On Desktop: Go to Google Maps.
- On Mobile: Open the Google Maps app (Android/iOS).
Step 2: Find the Error
- Search for the location with incorrect information.
- Right-click (desktop) or tap and hold (mobile) to select the problem area.
Step 3: Report a Data Problem
- Click “Report a Data Problem” (desktop).
- Choose “Suggest an Edit” or “Add or Fix a Road” (mobile).
Step 4: Describe the Issue
- Wrong address? Enter the correct street name or number.
- Missing road? Draw the road on the map.
- Incorrect business info? Update details like name, location, or hours.
Step 5: Submit & Wait for Review
- Google will review your submission and make necessary updates.
- Most changes are processed within days to a few weeks.
Pro Tip: Want faster approval? Ensure your edit is as detailed and accurate as possible!
How Google Maps Errors Affect Businesses
For businesses, a small mistake on Google Maps can lead to big problems. If a business is listed at the wrong location or marked as “Permanently Closed”, customers may never find it.
How Google Maps Errors Impact Businesses | Solution |
---|---|
Customers can’t find the business | Update business location with correct details. |
Wrong opening hours lead to frustration | Report incorrect hours via “Suggest an Edit”. |
Business appears as “Permanently Closed” | Request a status change to fix the listing. |
Incorrect phone number or website | Provide accurate contact details for customers. |
Business Owners: Keep your Google Business Profile updated for real-time control over your information!
How Google Uses User Feedback to Improve Accuracy
Google relies on user-reported errors, AI updates, and satellite verification to maintain accuracy. When you report an issue, Google cross-references your update with multiple data sources.
Key Ways Users Improve Google Maps:
Correcting street names and addresses
Adding missing roads or landmarks
Marking new or closed businesses
Fixing incorrect road blockages and traffic data
Crowdsourced Mapping: With millions of users contributing daily, Google Maps continuously evolves to provide better navigation for everyone.
How Google Verifies & Updates Reported Errors
Wondering how Google approves updates? Once a report is submitted, Google uses several verification methods to ensure accuracy:
Satellite imagery – Checking for visible changes on the ground.
Street View updates – Confirming real-world details.
Crowdsourced feedback – Comparing multiple user reports.
Government records – Verifying street names and official locations.
How Long Does It Take?
- Small changes (address corrections) → 24-48 hours
- Larger updates (new roads, renamed streets) → Weeks to months
Why Google Maps Errors Won’t Go Away (And Why That’s Alright)
Despite user reports and AI-powered updates, Google Maps will always be somewhat inaccurate. Roads change, cities grow, and companies open and close every day.
However, these errors don’t have to be permanent thanks to the power of instant error reporting. Millions of people around the world benefit from improved navigation with prompt user action.
Next Time You See an Error on Google Maps:
Take a moment to report it
Provide accurate details for faster approval
Help improve navigation for millions worldwide
Submit an Error Now: Report a Google Maps Issue
Together, we keep the world moving—accurately and efficiently!